Privacy Policy
Last updated: April 16, 2026
1. Overview
Aqon Media respects your privacy. This Privacy Policy explains how Aqon Media collects, uses, and protects information when you visit the website or engage its services. By using the site or services, you agree to the practices described here.
2. Information We Collect
We collect information in the following ways:
- Contact form submissions: When you fill out our contact form, we collect your name, email address, and the content of your message.
- Usage data: Our web server may log standard technical information such as IP addresses, browser type, referring pages, and time of visit. This data is used solely for site performance and security purposes.
- Client project materials: In the course of delivering our services, you may share creative assets, footage, brand guidelines, and other materials with us. This information is used only for the purposes of completing your project.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communicate about potential or active projects
- Deliver and improve our services
- Send project-related updates, invoices, and deliverables
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Third-Party Services
Our contact form is processed through Formspree, a third-party form handling service. When you submit a message via our contact form, your data is transmitted to and stored by Formspree in accordance with their own privacy policy. We recommend reviewing Formspree's privacy policy if you have concerns about how they handle your data.
Our website uses Google Fonts to load typography. When the page loads, your browser may make a request to Google's servers. Google may collect certain technical data in accordance with their privacy policy.
5. Data Retention
Contact form submissions are retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. Client project materials are retained for the duration of the engagement and for up to 12 months following project completion, after which they are securely deleted unless otherwise agreed in writing.
6. Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies
Our website does not currently use tracking cookies or analytics cookies. If this changes in the future, this policy will be updated accordingly and a cookie consent mechanism will be implemented.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us through our contact form. We will respond to all requests within a reasonable timeframe.
9. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Links to Other Sites
Our website may contain links to third-party platforms such as social media profiles or client websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out through our contact form.